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S:Mile is an express delivery service and an end-to-end eCommerce solution provider introduced by Abdul Latif Jameel Logistics. S:mile was built on Abdul Latif Jameel’s six decades of automotive logistics expertise in Saudi Arabia and MENA region. Today, the company is moving towards its goal to be the premier eCommerce logistics provider in Saudi Arabia and is proud to be the first Saudi company to be certified by WCA eCommerce, the worldwide network of e commerce logistics providers and online retailers.
The S:mile service portfolio encompasses international and domestic express delivery, including customs clearance through various points of entry into Saudi Arabia, as well as end-to-end eCommerce solutions including product fulfillment, last mile delivery and reverse logistics.
With our state-of-the-art infrastructure comprised of warehousing and HUB facilities, supported with retail and collection points covering all major cities within the country, we operate a large network serviced by our owned fleet of vehicles, and managed using latest technology, offering you live tracking of your consignments, proactive detailed reporting and market coverage heat maps.
Our in-house customs clearance service has been extended to cover 5 Points of Entry into Saudi Arabia including Dammam, Jeddah and Riyadh airports in addition to King Fahad Causeway, and Batha Border to satisfy all cross-border land movements’ requirements.
S:mile offers to its customers a premium service with the highest standards of quality and integrity demonstrated through a committed and dedicated team offering tailor made solutions delivered in time, each time.
Certified by WCA eCommerce
E-commerce end-to-end Solutions
Our solutions are catered to all eCommerce retailers whether you are a large corporation or a start-up. S:mile offers integrated end-to-end services that include customs clearance, product fulfillment, last mile deliveries and reverse logistics, allowing you to focus on your core competencies while we are managing your logistics processes. Whether you have an urgent order to be delivered intra-city within the same day, or need your goods to be stored and fulfilled upon request, s:mile services are designed to offer you speed and consistency for your last mile delivery need, whether it is prepaid or on cash on delivery basis. Our state-of-the-art technology can be easily integrated with your information system to ensure complete visibility of your customers orders, payment and financial reconciliation.More about the service
An express door-to-door service offering delivery same day intra-city in metros, and by the end of the next possible day for all type of shipments. Whether you need to ship documents, gifts, spare parts or finished artwork, our domestic service ensures a reliable and fast service to all cities within Saudi Arabia. With our flexible collection options, you could choose between a pickup at your doorstep or a drop-off to any of our Guest Centers or Partners outlets spread around the Kingdom. With an all-in price, adaptable packaging options, online tracking and proof of delivery of your shipments, our domestic service provides you with a consistently pleasant experience, managed using a state-of-the art technology at your fingertips. To know more about our last available collection time, transit times, or available weight and dimensions guidelines, please get in touch with our contact center. For details on the available packaging please call us on 9200 22 477 and to find the nearest guest center please click hereMore about the service
Time today became extremely precious. Customers require efficiency, reliability and extremely fast service when it comes to cross-border movements of their goods. Using our network of partners, we provide you with an easy access to over 220 countries and territories around the globe for both your export and import needs. Our express service is an ideal solution to fulfill urgent requests, whether it is a document that needs to be delivered in major European cities next day or a critical part needed for your factory anywhere in Saudi Arabia. Supported by a proactive dedicated CRM team using the latest industry standards, our online tracking service, and in-house clearance department, you could rest assured that your shipment is under control at all steps of the international shipping process.More about the service