Accessibility Policy

Accessibility Policy

This accessibility policy sets out information which details the availability of Abdul Latif Jameel Transportation Company Limited’s (“ALJT”) website at the domain <saudilastmile.com> (the “S:MILE Website”) to users with different needs.  This accessibility policy covers the S:MILE’s aims and approach to accessibility, the core functions a user of the S:MILE Website should be able to perform and what S:MILE is doing in practice to improve the accessibility of the S:MILE Website.

Introduction

Abdul Latif Jameel Transportation Company Limited recognises that many different forms of disability affect access to the S:MILE Website.  A proactive approach to improving the S:MILE Website and the services offered via the S:MILE Website has been adopted.

Abdul Latif Jameel Transportation Company Limited aims for the S:MILE Website to meet the needs of disabled users and offer accessible information and services.  Abdul Latif Jameel Transportation Company Limited endeavours to move towards compliance with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 1.0 AA standard.  Abdul Latif Jameel Transportation Company Limited seeks to provide a good experience for users of the S:MILE Website with special needs.

Approach

Abdul Latif Jameel Transportation Company Limited’s approach to accessibility is to attempt to make the S:MILE Website and services easy to use and understand for all users, including by the customisation of computing devices.  It is recognised that not just disabled people are affected by issues of accessibility.  The S:MILE Website webpages intend to be clear with easy to follow content. 

Using the S:MILE Website

The S:MILE Website has been developed to be fully html 5 compliant with all titles, links, and other text content fully compliant.  This allows all text readable by text readers and fonts adjustable by html 5 compliant browsers.  The S:MILE Website is responsive to both form factor and font sizing changes assuming reasonable usage.

The S:MILE Website includes the following:

  • a site map.
  • contact details for S:MILE.
  • contact details to provide feedback regarding improving the accessibility of the S:MILE Website.

Customer involvement

Abdul Latif Jameel Transportation Company Limited welcomes the feedback of users of the S:MILE Website with special needs.  Abdul Latif Jameel Transportation Company Limited will seek in the future to involve, as appropriate, those users in the development and testing of new services and content.

Alternative solutions

Abdul Latif Jameel Transportation Company Limited may be able to offer an alternative format or solution to accessibility problems encountered by users of the S:MILE Website.  Please contact the S:MILE Website using the contact details as set out below.

Standards compliance

Although the S:MILE Website doesn’t currently fully comply in all areas, S:MILE’s aspiration is to conform to the Worldwide Web Consortiums (W3C) Web Content Accessibility Guidelines 1.0, Level AA, and ensure it maintains this standard once it is achieved.  This accessibility standard is being achieved by ensuring the S:MILE Website content is clearly presented and written in a way which Abdul Latif Jameel Transportation Company Limited believes is easy to understand and follow.

Contacts

If you have any questions or feedback regarding the accessibility of the S:MILE Website, or if you experience any difficulty using the S:MILE Website, please contact Abdul Latif Jameel Transportation Company Limited via email to cslog@alj.com; tel: 9200 22 477, giving details of your query.

Date of policy: December 2018