E-commerce

End-To-End Logistics Solutions

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  • Crossborder Shipments delivery
  • Last Mile Delivery freight
  • Micro Fulfillment location
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S:Mile is an express delivery service and an end-to-end eCommerce solution
provider introduced by Abdul Latif Jameel Logistics.

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Bullet Delivery

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Cash On Delivery
Service

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Same and Next
Day Delivery

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Product
Fulfillment

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Crossborder
Service

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Returns
Management

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About Us

S:Mile is a Saudi Arabian end-to-end e-commerce logistics solutions provider launched by Abdul Latif Jameel Logistics to cater to the increasing need of logistics expertise in the growing e-commerce industry.

S:mile was built upon Abdul Latif Jameel’s six decades of proven logistics expertise in Saudi Arabia and the MENA region. Today, the company is moving towards its goal to become an ecommerce logistics solutions specialist in Saudi Arabia.

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eCommerce solution

Services

E commerce end-to-end Logistics Solutions

Our solutions are catered to all ecommerce platforms whether you are a large corporation or a start-up, allowing you to focus on your core competencies while we are managing all logistics aspects of your business.

S:mile offers integrated end-to-end services that include:

  • Crossborder air and road transportation,
  • Bullet, Same Day and Next Day last mile delivery,
  • Inhouse customs clearance through various points of entry into Saudi Arabia,
  • Micro-fulfillment for your products,
  • Returns management and
  • Various value added services including Cash On Delivery, Packing, Labelling, Insurance and many more.

Whether you have an urgent order to be delivered intra-city within hours, or need your goods to be stored and fulfilled upon request, S:mile services are designed to offer you speed and consistency for your all your logistics needs.

Our state-of-the-art technology can be easily integrated with your information system to ensure complete visibility of your customers orders, payment and cash financial reconciliation. Our technology offers great flexibility and convenience, ensuring a complete visibility on our service delivery at any specific point in time.

Our web portal provides a complete efficient shipping management experience, while our website and App allow your customers to keep track of their orders, pay online for their goods prior to delivery, as well as schedule their deliveries in the most convenient fashion, thus, completing their order journey and adding more satisfaction to their overall shopping experience.

TERMS AND CONDITIONS OF CARRIAGE

Estimated Transit Time

1 to 4 days

Team

We are proud to have a dedicated and experienced team that understands all your business needs and strive to fulfill your logistics requirements. From our customer success department, to our delivery heroes, our team is here to listen to your needs and provide you and your customers with the highest standards of quality at all times.

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Customs Clearance

Our in house experienced team has the expertise of perform smooth B2B as well as B2C shipments customs clearance using latest technology fully integrated with Customs Authorities.

Using our own Customs Clearance Licenses, we currently offer express clearance service at King Khaled International Airport and General Cargo clearance at 5 points of Entry (Jeddah, Riyadh and Dammam airports, King Fahd Causeway with Bahrain, Al Batha border with UAE) into Saudi Arabia ensuring speedy clearance for your Crossborder consignments, and customer deliveries within the committed transit times.

Whether your shipments require SABER Certification, SFDA or various Governmental approvals, our team has the full capability to advice you and manage all various customs related processes.

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Customer Success Center

Our Saudi based contact center is trained to cater to all customer queries with the highest level of integrity and quality using latest technologies. Our Customer Success Center is available from 8 am until 6 pm, Sunday through Thursday.

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Technology

We are proud to use state-of-the-art technology for varied logistics customer requirements, from our shipping management system, to our Google and IoS App. Powered by AI technology, our tools were designed to provide convenience and ease-of-use for your shipping and fulfillment needs, enabling electronic integration with your internal systems, thus, ensuring a seamless transition of data throughout our information systems, and constantly keeping you updated about your shipments’ journey until final delivery

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